Privacy Policy
Celestial (“we”, “us”, “our”) operates the website www.celestial-oe.com and is the data controller responsible for your personal information.
We are committed to protecting your privacy and handling your personal data with transparency, care, and security. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
Personal Information You Provide
When you make a purchase, register an account, subscribe to our newsletter, or fill out a form, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third‑party payment processors)
Any other information you voluntarily provide
We collect this information to fulfill your order, provide customer support, and deliver services you request.
How We Use Your Information
We process your data only as necessary to:
- Fulfill orders and deliver products
- Process payments securely
- Provide shipping updates and tracking
- Communicate with you (order updates, support, newsletters)
- Improve website performance and user experience
- Prevent fraud and maintain website security
Automatically collected data is used for analytics, security monitoring, and identifying potential misuse. It is not used to personally identify you.
Data Sharing
We do not sell, rent, or share your personal information with other websites or external companies. We only share your data with:
- Payment processors (to complete your purchase)
- Shipping and courier partners (to deliver your order)
- Internal tools and service providers that help operate our website
These partners receive only the information necessary to perform their services and are required to protect your data.
We do not share your information for advertising, marketing exchanges, or unrelated third‑party purposes.
Your Rights (EU & UK Residents)
If you are located in the European Union or United Kingdom, you have the right to:
- Be informed
- Access your data
- Request correction
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Rights related to automated decision‑making
To exercise these rights, contact us at info@celestial-oe.com.
Your information may be transferred outside Europe (e.g., to the United States or Canada) solely for order fulfillment and secure processing.
Links to Other Websites
Our website may contain links to external services that support our business operations, including marketing platforms, advertising networks, social media pages, and courier tracking portals. These external websites operate independently from Celestial and maintain their own privacy policies and data‑handling practices.
We do not control, endorse, or take responsibility for the privacy standards, security measures, or content of these third‑party websites. When you leave our website or interact with external services such as marketing ads, promotional links, or shipment‑tracking tools we encourage you to review their privacy statements before providing any personal information.
Information Security
We store your data on secure servers protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards. However, no internet transmission is completely secure, and we cannot guarantee absolute protection.
Legal Disclosure
We may disclose your information if required by law or if necessary to:
- Comply with legal processes
- Protect our rights
- Investigate fraud
- Ensure user safety
- Respond to government requests
Contact Us
For questions about this Privacy Policy or your personal data rights, contact:
Email: info@celestial-oe.com